Thank you for choosing VideoWallsDirect.com for your LED video wall needs. We understand that proper installation is crucial to maximizing the performance and longevity of your video wall. This Installation Service Policy outlines the terms and conditions for the LED video wall installation services provided by VideoWallsDirect.com.
1. Professional Installation Services: VideoWallsDirect.com offers professional LED video wall installation services to ensure that your investment is set up correctly and operates at its best. Our experienced technicians are trained to handle the complexities of LED video wall installations.
2. Service Coverage: Our installation services cover the complete setup and configuration of your LED video wall. This includes:
- Assembling the individual LED panels to create the video wall.
- Mounting and securing the video wall to the desired location.
- Connecting and configuring video sources, control systems, and any additional components.
- Conducting initial testing to verify the proper functionality of the video wall.
3. Scheduling Installation: After purchasing an LED video wall and selecting installation services, our customer support team will work with you to schedule a suitable installation date and time. The availability of installation services may vary based on your location and our technician's availability.
4. Site Preparation: Prior to our technician's arrival, it is your responsibility to ensure that the installation site is ready. This includes providing adequate power outlets, sufficient space, and any necessary infrastructure for the video wall.
5. Additional Costs: Installation services are subject to additional costs, which will be outlined during the purchase process. The exact cost may vary based on factors such as the size of the video wall, the complexity of the installation, and your location.
6. Warranty and Support: VideoWallsDirect.com does not provide a separate warranty for installation services. However, our installation services are conducted by skilled professionals to ensure the proper setup of your LED video wall. If you experience any issues related to the installation, please contact our customer support, and we will address your concerns promptly.
7. Cancellation and Rescheduling: If you need to cancel or reschedule an installation appointment, please notify us at least 3 working days in advance. Failure to do so may result in a cancellation fee.
8. Liability: VideoWallsDirect.com and its technicians will exercise reasonable care during the installation process. However, we are not responsible for any damage to the installation site or any connected equipment, unless caused by our negligence.
By purchasing LED video wall installation services from VideoWallsDirect.com, you agree to the terms and conditions outlined in this Installation Service Policy. We recommend reviewing this policy before scheduling an installation. If you have any questions or concerns about our installation services or the installation process, please don't hesitate to contact our customer support at info@videowallsdirect.com.
This Installation Service Policy is subject to change without prior notice. Any revisions will be posted on our website.